Question 1

How much does furnace installation cost in Coquitlam?

Accepted Answer

Furnace installation in Coquitlam typically ranges from $3,500 to $7,500, depending on the unit's efficiency rating, size, and installation complexity. High-efficiency models (95-98% AFUE) cost more upfront but save significantly on energy bills. We provide free, detailed estimates that include equipment, installation, permits, and warranty information.

Question 2

How long do boilers last?

Accepted Answer

Quality boilers typically last 15-25 years with proper maintenance. Modern condensing boilers from brands like Navien and Viessmann can exceed 20 years when professionally serviced annually. Factors affecting lifespan include water quality, usage patterns, and regular maintenance. We recommend annual inspections to maximize your boiler's longevity.

Question 3

What rebates are available for heating system upgrades?

Accepted Answer

BC Hydro offers rebates up to $3,000 for qualifying furnaces and heat pumps. CleanBC provides additional income-qualified rebates up to $6,000 or more. Energy-efficient boilers may qualify for up to $1,500. We help customers navigate the rebate application process and ensure installations meet eligibility requirements.

Question 4

How often should heating systems be maintained?

Accepted Answer

We recommend annual maintenance for all heating systems, ideally before the heating season begins in fall. Regular maintenance includes cleaning, safety inspections, efficiency testing, and minor adjustments. Annual service prevents breakdowns, extends equipment life, maintains warranty coverage, and ensures safe operation.

Question 5

What is the difference between a heat pump and a furnace?

Accepted Answer

Furnaces generate heat by burning fuel (gas) or using electric resistance. Heat pumps transfer heat from outside air into your home, using much less energy. Heat pumps provide both heating and cooling, while furnaces only heat. In BC's climate, heat pumps are highly efficient and qualify for substantial rebates, though some homes benefit from a dual system.

Question 6

Why is my furnace making strange noises?

Accepted Answer

Common furnace noises include: banging (delayed ignition or ductwork expansion), squealing (worn blower belt or motor bearings), rattling (loose panels or ductwork), and rumbling (burner issues). While some noises are normal, unusual sounds often indicate problems requiring professional inspection. Call us for same-day diagnostic service.

Question 7

How can I reduce my heating costs?

Accepted Answer

Reduce heating costs by: upgrading to a high-efficiency system (up to 30% savings), installing a programmable thermostat, sealing air leaks around windows and doors, adding insulation, changing filters monthly, scheduling annual maintenance, and using heat pumps which use 1/3 the energy of electric baseboard heating.

Question 8

Do you provide emergency heating service?

Accepted Answer

Yes, we offer 24/7 emergency heating repair throughout Coquitlam and Metro Vancouver. Call 778-909-5731 anytime for immediate assistance. Our technicians respond quickly with fully-stocked service vehicles to restore heat as fast as possible. We understand heating emergencies can't wait, especially during cold winter weather.

Question 9

What size furnace do I need for my home?

Accepted Answer

Proper furnace sizing requires a heat load calculation based on your home's square footage, insulation, windows, ceiling height, and climate zone. Oversized furnaces cycle frequently and waste energy; undersized units can't maintain comfort. Our technicians perform detailed calculations to recommend the optimal furnace size for your specific home.

Question 10

How long does a typical furnace installation take?

Accepted Answer

Most residential furnace installations take 1-2 days. Day one includes removing the old furnace, installing the new unit, and making necessary connections. Day two covers final adjustments, testing, and customer training. Complex installations involving ductwork modifications or electrical upgrades may require additional time.

Question 11

What brands of heating equipment do you install?

Accepted Answer

We install all major HVAC brands including Lennox, Carrier, Trane, Rheem, Amana, Bosch, Goodman, Daikin, Navien, Viessmann, York, and Payne. As authorized dealers, we provide genuine parts, warranty support, and expert service on these brands. Our team helps you select the best brand and model for your needs and budget.

Question 12

Is a maintenance plan worth it?

Accepted Answer

Yes. Annual maintenance plans typically cost $150-250 and include comprehensive inspection, cleaning, and tune-up services. Benefits include: extended equipment life, maintained efficiency (saving on energy bills), priority emergency service, warranty protection, early problem detection, and peace of mind knowing your system is safe and reliable.

Question 13

Can I install a heat pump if I already have a furnace?

Accepted Answer

Yes. Many homeowners install heat pumps alongside existing furnaces in a dual-fuel or hybrid system. The heat pump handles most heating needs efficiently, while the furnace provides backup during extremely cold weather. This setup maximizes energy savings while ensuring reliable comfort. We design hybrid systems optimized for BC's climate.

Question 14

What are the signs I need a new furnace?

Accepted Answer

Replace your furnace if it's: over 15-20 years old, requiring frequent repairs, causing high energy bills, providing uneven heating, making excessive noise, or showing a yellow pilot light (indicating carbon monoxide risk). If repair costs exceed 50% of replacement cost, replacement is usually more economical. We provide honest assessments to help you decide.

Question 15

Do you service all areas of Metro Vancouver?

Accepted Answer

Yes, we serve all of Metro Vancouver including Coquitlam, Port Moody, Port Coquitlam, Burnaby, New Westminster, Surrey, Vancouver, Richmond, Delta, Maple Ridge, Langley, North Vancouver, and West Vancouver. We offer same-day service throughout the region with 24/7 emergency repairs available.

Question 16

What payment methods do you accept?

Accepted Answer

We accept cash, debit, credit cards (Visa, Mastercard, American Express), e-transfers, and checks. For larger installations, we offer flexible financing options with approved credit. We provide detailed written estimates before starting work, with transparent pricing and no hidden fees.

Question 17

Are your technicians licensed and insured?

Accepted Answer

Yes, all our technicians are Red Seal certified and TECA (Technical Safety BC) certified. We're fully licensed, bonded, and insured with comprehensive liability coverage. Our team participates in ongoing training to stay current with the latest HVAC technology, safety standards, and manufacturer specifications.

Question 18

What is a condensing boiler?

Accepted Answer

Condensing boilers are high-efficiency units (90-98% efficiency) that capture heat from exhaust gases that traditional boilers waste. They're ideal for hydronic heating and radiant floor systems. Brands like Navien, Viessmann, and Bosch make excellent condensing boilers. While they cost more upfront, they significantly reduce energy bills and qualify for rebates.

Question 19

How do I know if my heat exchanger is cracked?

Accepted Answer

Signs of a cracked heat exchanger include: visible cracks during inspection, carbon monoxide detector alarms, yellow or flickering flame, soot buildup, strong chemical or metallic odor, and increased humidity. A cracked heat exchanger is dangerous and requires immediate attention. Our technicians use cameras and CO testing to inspect heat exchangers thoroughly.

Question 20

What maintenance can I do myself?

Accepted Answer

Homeowners can: change air filters monthly, keep vents and returns clear, ensure adequate airflow around the furnace, test thermostats, visually inspect for obvious issues, and listen for unusual noises. However, internal cleaning, safety checks, combustion analysis, and technical adjustments require professional service. Annual professional maintenance is essential.

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